We offer a full refund within 12 hours of providing you access to the account. This period allows you to verify that everything functions as described. It is your responsibility to test the account within this time frame and contact us. Before any refund is issued, ownership of the account must be transferred back to us, and you must provide the Super Admin login credentials while relinquishing all access to the account.
We use Stripe as our payment processor. In the unlikely event of any issues, you have the option to escalate the matter through Stripe, which can initiate a refund process if warranted. Our Stripe account has been active for 4 years and is linked to personal information. Any unresolved complaints would result in a permanent suspension of our account, with no possibility of creating future accounts under the same identity.
It simply makes no financial sense for us to jeopardize our long-standing business reputation for a transaction for a thousand dollars.